Terms of Use
Structured IT. Scalable Results
Stop managing technology in silos. Cynerra Technologies provides an ITSM framework that aligns your IT operations with your business goals, ensuring every ticket, asset, and change is handled with precision
Last updated: March 19, 2026
Please read these Terms of Use carefully before using the cynerra.ca website (the “Website”) operated by Cynerra Technologies Inc., d/b/a Cynerra Technologies (“Cynerra”), a Canadian Federal Corporation formed in Ontario, Canada (“us,” “we,” “our”). This document contains important information regarding your legal rights and limitations of our liability.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you do not have our permission to access or use the Website.
1. Scope of Agreement
These Terms govern your browsing and use of the informational content on this Website. These Terms do not constitute a contract for Managed IT Services, Cybersecurity, or professional consulting. All professional services provided by Cynerra are governed by a separate, signed Statement of Work (SOW) or Master Service Agreement (MSA).
2. Intellectual Property
All content on this Website—including but not limited to all logos, designs, text, graphics, pictures, information, data, software, sound files, and the arrangement thereof (collectively, “Content”)—is the proprietary property of Cynerra or third parties and is protected by Canadian and international copyright and trademark laws.
- Limited License: You may view and print pages for personal, non-commercial use only.
- Prohibitions: You may not reproduce, distribute, or “scrape” data from this Website without prior written consent.
- Partner Logos: Trademarks of technology partners are the property of their respective owners. Their display does not imply a formal endorsement unless stated.
3. Prohibited Conduct
You agree to use this Website only for lawful purposes. You are strictly prohibited from:
- Impersonation: Impersonating or attempting to impersonate Cynerra, our employees, or any other person or entity. This includes misrepresenting your identity or affiliation with any person or company.
- Unauthorized Messaging: Sending or attempting to send any advertising or promotional material, including “spam,” junk mail, chain letters, or similar solicitations.
- Interference & Harm: Engaging in any conduct that restricts or inhibits any person’s use or enjoyment of the Website, or which, as determined in our sole discretion, may harm Cynerra or our users or expose us to liability.
- Technical Abuse: Using the Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Website.
- Automated Access: Using any robot, spider, or other automatic technology, process, or means to access the Website for any purpose, including monitoring, “scraping,” or copying any material.
- Malicious Software: Introducing any device, software, or routine that interferes with the proper working of the Website, including viruses, Trojan horses, worms, logic bombs, or other such materials.
- Security Violations: Attempting to gain unauthorized access to, interfering with, damaging, or disrupting any parts of the Website, the server(s) on which the Website is stored, or any server, computer, or database connected to the Website.
- Cyber Attacks: Attacking the Website via a denial-of-service (DoS) or a distributed denial-of-service (DDoS) attack.
- Legal Compliance: Using the Website in any way that violates any applicable provincial, territorial, federal, or international laws, rules, or regulations.
4. No Technical or Professional Advice
The information provided on this Website serves as general education and guidance. It does not constitute professional technical, legal, or business advice. Every IT environment is unique; you should consult with a Cynerra professional before making infrastructure or security changes based on Website content.
5. Disclaimer of Warranties
THIS WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE.” Cynerra makes no representations or warranties of any kind, express or implied, regarding the accuracy of the content or the continuous availability of the Website. We take no responsibility for technical issues, errors, inaccuracies, or damages to your device resulting from the use of this site.
6. Limitation of Liability
To the maximum extent permitted by law, Cynerra, its directors, or employees shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of this Website. This includes, without limitation, loss of profits, data breaches, or business interruption, even if we were advised of the possibility of such damages.
7. External Links
This Website may link to third-party sites. Cynerra does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites. Accessing these links is at your own risk.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada. Any controversy or claim arising out of or relating to these Terms shall be resolved in a court of competent jurisdiction in Ontario, Canada.
9. Language
The parties have expressly required that these Terms of Use and all related documents be drafted in the English language. Les parties ont expressément exigé que les présentes Conditions d’Utilisation et tous les documents connexes soient rédigés en anglais.
10. Contact Information
For questions regarding these Terms of Use, please contact:
Cynerra Technologies Inc.
Email: info@cynerra.ca
Phone: 1-866-296-3772
Address: 300 – 1315 Pickering Parkway, Pickering, ON L1V 7G5 Canada
